Promenade Hotel - Kota Kinabalu

No. 4, Lorong Api-Api 3, Api-A, Kota Kinabalu, Malaysia, 88000  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Promenade Hotel - Kota Kinabalu

 Free Wi-Fi
 Parking
 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

 Breakfast
 Food/Drinks

Restaurant

Bar/Lounge

Overview

Promenade Hotel is a 4-star superior hotel offering a breathtaking view of the South China Sea and Tunku Abdul Rahman Park. Featuring international architecture, the property was remodeled in 2009.

An excellent location close to a ferry port provides a quick access to Kota Kinabalu City Bird Sanctuary, Tabin Wildlife Reserve and Lok Kawi Wildlife Park. The venue is set within 6km from Kota Kinabalu city center.

There are markets and shops within a quick reach of the hotel.

Promenade Hotel lies within 5 minutes’ drive to Kota-Kinabalu International airport.

Rooms

Each of the 451 en-suite guestrooms feature a standard décor, individual climate control, a writing desk, satellite TV, a laptop-size safe and a minibar together with spacious bathrooms. Other comforts include an electric kettle and coffee/tea makers for self catering.

Eat & Drink

Breakfast is offered in the restaurant every morning. At the air-conditioned restaurant guests can enjoy Asian cuisine. The Karaoke bar features free Wi-Fi, live music and karaoke.

Services

The hotel offers currency exchange and a tour desk and such services as room service, 24-hour reception and concierge service.

Relax

The on-site steam baths and massage will meet all guests' expectations.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

Year renovated:   2009.  Number of rooms:   451.

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Facilities

General

  • Free Wi-Fi
  • On-site parking
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Currency exchange
  • Barber shop
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Dry cleaning
  • Laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Leisure facilities

  • Outdoor swimming pool
  • Live entertainment
  • Night club
  • Spa & wellness center
  • Steam bath
  • Leisure/TV room
  • Reflex massage

Room view

  • Sea view
  • City view

Room facilities

  • Air conditioning
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Living room
  • Sitting area
  • Dressing area
  • Wardrobe
  • Ironing facilities

Bathroom

  • Bathtub
  • Steam shower
  • Hair dryer

Kitchen facilities

  • Refrigerator

Media

  • Television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  2 pm

Children and extra beds

  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Promenade Hotel - Kota Kinabalu Kota Kinabalu location
Show big map »

Hotel Address:

No. 4, Lorong Api-Api 3, Api-A, Kota Kinabalu, Malaysia, 88000

Get directions
City Center
  • Kota Kinabalu
    3.2 mi
Airports
Train Stations
  • North Borneo Railway
    2.2 mi
Restaurants
  • Mai Yai Thai Orchid (cuisine: Thai)
    400 ft
  • Ocean Seafood Village (cuisine: Chinese)
    700 ft
Parks
  • Tunku Abdul Rahman Marine Park
    1800 ft
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  2 pm
  • Year renovated:
    2009
  • Number of rooms:
    451

Rooms and availability

Promenade Hotel Club Deluxe Room Hotel informationPromenade Hotel Club Deluxe Room Hotel informationPromenade Hotel Club Deluxe Room Hotel information
Club Deluxe Room
Bed type: Double Bed
Size: 270 sq. feet
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Double room

Room facilities
    Promenade Hotel Club Deluxe Club Level Double Room Hotel informationPromenade Hotel Club Deluxe Club Level Double Room Hotel informationPromenade Hotel Club Deluxe Club Level Double Room Hotel information
    Club Deluxe Club Level Double Room
    Bed type: Double Bed
    Size: 270 sq. feet
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities
      Promenade Hotel Club Deluxe SuitePromenade Hotel Club Deluxe SuitePromenade Hotel Club Deluxe Suite
      Club Deluxe Suite
      Bed type: Double Bed
      Size: 475 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Double room

      Room facilities
        Promenade Hotel Club Deluxe Club Level SuitePromenade Hotel Club Deluxe Club Level SuitePromenade Hotel Club Deluxe Club Level Suite
        Club Deluxe Club Level Suite
        Bed type: Double Bed
        Size: 475 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information
        Room facilities
          Promenade Hotel Standard Double Room Hotel informationPromenade Hotel Standard Double Room Hotel informationPromenade Hotel Standard Double Room Hotel information
          Standard Double Room
          Bed type: Double or Twin beds
          Size: 270 sq. feet
          Check Prices
          • Air conditioning
          — Less information+ More information

          This twin/double room features a satellite TV, electric kettle and air conditioning.

          Room facilities
            Promenade Hotel Junior SuitePromenade Hotel Junior SuitePromenade Hotel Junior Suite
            Junior Suite
            Bed type: 1 Super-King Size bed or Double Bed or 1 Single bed
            Size: 485 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            Double room

            Room facilities
              Promenade Hotel Club Superior Room Hotel informationPromenade Hotel Club Superior Room Hotel informationPromenade Hotel Club Superior Room Hotel information
              Club Superior Room
              Bed type: Double Bed
              Size: 270 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Double room

              Room facilities
                Promenade Hotel Club Superior Club Level Double Room Hotel informationPromenade Hotel Club Superior Club Level Double Room Hotel informationPromenade Hotel Club Superior Club Level Double Room Hotel information
                Club Superior Club Level Double Room
                Bed type: Double Bed
                Size: 270 sq. feet
                Check Prices
                • Air conditioning
                — Less information+ More information
                Room facilities
                  Promenade Hotel Club Superior SuitePromenade Hotel Club Superior SuitePromenade Hotel Club Superior Suite
                  Club Superior Suite
                  Bed type: Double Bed
                  Size: 475 sq. feet
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  Double room

                  Room facilities
                    Promenade Hotel Club Superior Club Level SuitePromenade Hotel Club Superior Club Level SuitePromenade Hotel Club Superior Club Level Suite
                    Club Superior Club Level Suite
                    Bed type: Double Bed
                    Size: 475 sq. feet
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information
                    Room facilities
                      Promenade Hotel Superior Double RoomPromenade Hotel Superior Double Room Hotel informationPromenade Hotel Superior Double Room Hotel information
                      Superior Double Room
                      Bed type: Double or Twin beds or Double Bed
                      Size: 270 sq. feet
                      Check Prices
                      • Air conditioning
                      • Private bathroom
                      — Less information+ More information

                      Overlooking the city of Kota Kinabalu, this air-conditioned room is fitted with a seating area, a satellite flat-screen TV and free tea/coffee making facilities. The en suite bathroom comes with a bathtub or shower and free toiletries.

                      Room facilities
                        Promenade Hotel Superior Club Level SuitePromenade Hotel Superior Club Level SuitePromenade Hotel Superior Club Level Suite
                        Superior Club Level Suite
                        Size: 475 sq. feet
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information

                        This suite has a bathrobe, air conditioning and electric kettle. Room package includes: - Buffet breakfast at Promenade Club Lounge (11th floor) - Sunset cocktails at Promenade Club Lounge - Coffee/tea at Promenade Club Lounge - Free 2 bottles of Acqua Panna Natural Spring Water from Tuscany, Italy - Free suit pressing (1 suit) - Welcome fruit basket - Free shoe polishing service - Daily newspaper

                        Room facilities
                          Promenade Hotel Superior SuitePromenade Hotel Superior SuitePromenade Hotel Superior Suite
                          Superior Suite
                          Bed type: 1 Super-King Size bed
                          Size: 485 sq. feet
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information
                          Room facilities
                            Promenade Hotel Deluxe Double RoomPromenade Hotel Deluxe Double RoomPromenade Hotel Deluxe Double Room
                            Deluxe Double Room
                            Bed type: Double or Twin beds or Double Bed
                            Size: 270 sq. feet
                            Check Prices
                            • Air conditioning
                            • Private bathroom
                            — Less information+ More information

                            This larger air-conditioned room offers views of the South China Sea and is fitted with a seating area, a satellite flat-screen TV and free tea/coffee making facilities. The en suite bathroom comes with a bathtub or shower and free toiletries.

                            Room facilities
                              Promenade Hotel Deluxe Club Level Suite
                              Deluxe Club Level Suite
                              Size: 475 sq. feet
                              Check Prices
                              • Air conditioning
                              • Shower
                              — Less information+ More information

                              This suite has air conditioning, bathrobe and sea view. Room package includes: - Buffet breakfast at Promenade Club Lounge (11th floor) - Sunset cocktails at Promenade Club Lounge - Coffee/tea at Promenade Club Lounge - Free 2 bottles of Acqua Panna Natural Spring Water from Tuscany, Italy - Free suit pressing (1 suit) - Welcome fruit basket - Free shoe polishing service - Daily newspaper

                              Room facilities
                                Promenade Hotel Deluxe SuitePromenade Hotel Deluxe SuitePromenade Hotel Deluxe Suite
                                Deluxe Suite
                                Bed type: 1 Super-King Size bed
                                Size: 485 sq. feet
                                Check Prices
                                • Air conditioning
                                • Shower
                                — Less information+ More information
                                Room facilities
                                  Promenade Hotel Spacious Junior SuitePromenade Hotel Spacious Junior Suite
                                  Spacious Junior Suite
                                  Size: 475 sq. feet
                                  Check Prices
                                  • Air conditioning
                                  • Private bathroom
                                  — Less information+ More information

                                  This spacious air-conditioned suite overlooks the South China Sea. It is fitted with a sofa seating area, a satellite flat-screen TV and free tea/coffee making facilities. The en suite bathroom comes with a bathtub or shower and free toiletries.

                                  Room facilities
                                    Promenade Hotel Executive Club Level Suite
                                    Executive Club Level Suite
                                    Size: 540 sq. feet
                                    Check Prices
                                    • Air conditioning
                                    • Shower
                                    — Less information+ More information

                                    This suite has a electric kettle, air conditioning and bathrobe. Room package includes: - Buffet breakfast at Promenade Club Lounge (11th floor) - Sunset cocktails at Promenade Club Lounge - Coffee/tea at Promenade Club Lounge - Free 2 bottles of Acqua Panna Natural Spring Water from Tuscany, Italy - Free suit pressing (1 suit) - Welcome fruit basket - Free shoe polishing service - Daily newspaper

                                    Room facilities
                                      Promenade Hotel Executive SuitePromenade Hotel Executive SuitePromenade Hotel Executive Suite
                                      Executive Suite
                                      Bed type: 1 Super-King Size bed
                                      Size: 540 sq. feet
                                      Check Prices
                                      • Air conditioning
                                      • Shower
                                      — Less information+ More information
                                      Room facilities

                                        How to reach hotel

                                        hotel Promenade Hotel - Kota Kinabalu Kota Kinabalu location
                                        Show big map »

                                        Hotel Address:

                                        No. 4, Lorong Api-Api 3, Api-A, Kota Kinabalu, Malaysia, 88000

                                        Get directions
                                        City Center
                                        • Kota Kinabalu
                                          3.2 mi
                                        Airports
                                        Train Stations
                                        • North Borneo Railway
                                          2.2 mi
                                        Restaurants
                                        • Mai Yai Thai Orchid (cuisine: Thai)
                                          400 ft
                                        • Ocean Seafood Village (cuisine: Chinese)
                                          700 ft
                                        Parks
                                        • Tunku Abdul Rahman Marine Park
                                          1800 ft
                                        Hotel information
                                        • Check-In:
                                          from  12 pm
                                        • Check-Out:
                                          until  2 pm
                                        • Year renovated:
                                          2009
                                        • Number of rooms:
                                          451

                                        Promenade Hotel Location

                                        Legend
                                        • Current hotel
                                        • Hotels nearby
                                        • Other hotels
                                        • Airports
                                        • Underground stations
                                        • Train stations
                                        • Parks
                                        • Tourist attractions
                                        • Museums
                                        • Convention centers
                                        • Stadiums
                                        • Food and meals
                                        • General

                                        Hover above the icons to see hotel photo and details.

                                        Click the hotel to go to the main hotel page.

                                        Route Planner
                                        Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                        What's nearby

                                        Tourist attractions

                                        • Tunku Abdul Rahman Park - 3700 ft
                                        • KK Esplanade - 4000 ft
                                        • Signal Hill Observatory - 1.0 mi
                                        • Kota Kinabalu Wetland Centre - 1.6 mi

                                        Places of interest

                                        • Atkinson Clock Tower - 3700 ft
                                        • Sabah State Mosque - 1.1 mi

                                        Train stations

                                        Shopping areas

                                        • Kota Kinabalu Central Market - 3000 ft
                                        • Gaya Street (Sunday Market) - 3300 ft

                                        Monuments and Landmarks

                                        • Likas City Mosque - 3.0 mi

                                        Stadiums

                                        • Likas Sport Complex - 1.9 mi

                                        Local Attractions

                                        • Sabah State Museum - 1.1 mi
                                          Locked Bag 2015, Kota Kinabalu
                                        • Lok Kawi Wildlife Park - 1.3 mi
                                          Jalan Pintas Penampang, Kota Kinabalu
                                        • Kota Kinabalu City Bird Sanctuary - 1.6 mi
                                          Off Jalan Bukit Bendera Upper, Kota Kinabalu
                                        • Green Connection - 1.3 mi
                                          2.5 off Jalan Tuaran, Kota Kinabalu
                                        • Mount Kinabalu - 1.5 mi
                                          Kinabalu Park, Kota Kinabalu

                                        Near the hotelNear the hotel

                                        • Tunku Abdul Rahman Marine Park - 1800 ft
                                          Kota KinabaluMalaysia
                                        • Kota Kinabalu City Mosque - 4900 ft
                                          Central road of Kota Kinabalu, Kota Kinabalu
                                        • Atkinson Clock Tower - 4200 ft
                                          Jalan Dewan, Kota Kinabalu

                                        Restaurants Nearby

                                        • Mai Yai Thai Orchid - 400 ft

                                          Address: Waterfront

                                          67% likes this, based on 98 reviews
                                          Cuisine: Thai

                                        • Devis - 700 ft

                                          Address: Api Api centre

                                          Cuisine: Indian

                                        • Peppermint the vietnamese restaurant - 1400 ft

                                          Address: Asia City
                                          Phone: +6088 231130

                                          65% likes this, based on 63 reviews
                                          Price Range: USD 1 - USD 10

                                        • Ocean Seafood Village - 700 ft

                                          Address: 4 Lorong Api-Api 3, Api-Api Centre
                                          Phone: 08 6269 701

                                          62% likes this, based on 90 reviews
                                          Cuisine: Chinese

                                        • The Aussie Barbeque and Bar - 1400 ft

                                          Address: The Waterfront,
                                          Phone: 088 243449

                                          57% likes this, based on 42 reviews
                                          Cuisine: Australian

                                        Hotel information
                                        • Check-In:
                                          from  12 pm
                                        • Check-Out:
                                          until  2 pm
                                        • Year renovated:
                                          2009
                                        • Number of rooms:
                                          451
                                        Hotels nearby
                                        Cities nearby

                                        Promenade Hotel Reviews

                                        Guest reviews are submitted by our customers after their stay at Promenade Hotel

                                        Average guest rating

                                        7.4out of 10
                                        Very good
                                        Based on 38 reviews

                                        Rating by category:

                                        Rooms
                                        8.3
                                        Location
                                        7.8
                                        Value
                                        9.2
                                        Service
                                        8.7

                                        Individual guest reviews

                                        • Single
                                          8.0

                                          Convenience of location and price range.Friendly and helpful staff.

                                        • Couple
                                          6.2

                                          The location is perfect.Also, the sea view (only available for delux room) is very nice too.

                                          If there is free shuttle bus pick up service from the airport will be better. Also, they never reply me email since I wanted to check something with them before the trip starts. That kinda makes me worried about my hotel confirmation. But everything else was quite nice.

                                        • Family with children
                                          9.6

                                          the location was great, hotel services was expedient and quick to respond, friendly and warm greetings, overall felt welcome and valued customer

                                          we needed to call a doctor and they told us that it would be expensive for the doctor to do room service yet they did not provide adequate information or help in regards to finding a doctors surgery. i think for next time, staff should be aware of where a doctors surgery is and can provide enough information for customers to get to one.

                                        • Single
                                          3.2

                                          (1) Bad Staff (2) not reasonable price

                                        • Single
                                          6.6

                                          Pillow cases were not changed but only straightened.

                                        • Older travelers
                                          7.8

                                          Convenient location, comfortable rooms with ta making / hairdrier

                                          Reception staff slow and always seemed to use a card reader that didin;t work (we stayed on 3 separae occasions for single nights) and every time we had a probem that our card wasn;t acccepted (which always gotresolved, but it took ages to cehck in / check out.

                                        • Group of friends
                                          7.4

                                          The price and location

                                          the check out was really bad, the credit card facility did not work, and we nearly missed our plane.

                                        • Older travelers
                                          5.0

                                          The location.

                                          This hotel has an impressive lobby but the standard drops as soon as you enter the room. Counter staff needs proper training. Food quality as well as services is a nightmare at the cafe.

                                        • Single
                                          7.4

                                          The passage to the hotel swimming pool from the room are rather inconvenient. Leisure centre could use a little bit of tiles replacement at the jacuzzi.

                                        • Couple
                                          10.0

                                          Very nicely presented rooms, excellant service from Staff great value for money

                                        • Family with children
                                          9.4

                                          We love the view from our room. Convenient location. Restaurants, pubs, wet market, handicraft market, shopping center is all within walking distance.

                                        • Family with children
                                          5.0

                                          The waiting time for checking in and out takes a lot of time. The environment of the hotel is below par.

                                        • Couple
                                          5.4

                                          The price, location and bed. They provided facilities like stove (including the kitchen), fridge and hot kettle plus tea.

                                          The room wasn't that clean. The apartment was old and dingy. I didn't feel safe leaving the apartment everytime we go out because the place was an open space. Outsiders could easily access the apartments through the stairs. The lif was old. The whole was place was dirty. Only 3 local tv channels. The bathroom was dirty. The toilet bowl had rust that look like shit. The water pressure was laughable. The heater didn't function well.

                                        • Family with children
                                          5.4

                                          no privacy room for couples

                                        • Family with children
                                          4.6

                                          convenience reach to shopping center and city tour

                                          very poor sound insulation(external wall using gypsum board)

                                        How to reach hotel

                                        hotel Promenade Hotel - Kota Kinabalu Kota Kinabalu location
                                        Show big map »

                                        Hotel Address:

                                        No. 4, Lorong Api-Api 3, Api-A, Kota Kinabalu, Malaysia, 88000

                                        Get directions
                                        City Center
                                        • Kota Kinabalu
                                          3.2 mi
                                        Airports
                                        Train Stations
                                        • North Borneo Railway
                                          2.2 mi
                                        Restaurants
                                        • Mai Yai Thai Orchid (cuisine: Thai)
                                          400 ft
                                        • Ocean Seafood Village (cuisine: Chinese)
                                          700 ft
                                        Parks
                                        • Tunku Abdul Rahman Marine Park
                                          1800 ft
                                        Hotel information
                                        • Check-In:
                                          from  12 pm
                                        • Check-Out:
                                          until  2 pm
                                        • Year renovated:
                                          2009
                                        • Number of rooms:
                                          451